I guess the questions to ask would be:
- Does it reqiure any special software custom protocols to be installed?
- Does any support or configuration require a certain browser or mail client?
- How does your computer connect to the vendor's hardware? Ethernet, proprietary hardware?
I had the @Home people and the DSL provider both tell me that the system would only work on Windows9x or Mac. Both have been hooked up to the linux ranch for ages...