My Huawei android phone I bought in 2016 is faultering. For two years now I have not seen it update and can't get it to manually and Google Maps the navigator is only just still working, not showing the complete picture of streets, at start up it says not connecting, try again in a few minutes. But I can type in an address and it goes.

I am thinking of saving phone numbers and factory resetting it and starting again. Will I lose my SMS history?

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